Head of Customer Success at $600m Funded HR SaaS

£120,000 – £130,000 + £30,000 Bonus + Options   |
  London or Berlin

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Fantastic opportunity to own the CS patch for this hyper-growth HR SaaS scale-up.

 

The Company

  • 1000 global employees
  • $600m in funding from top VCs
  • Valued at $4 billion
  • Global offices – US and Europe
  • Share Options
  • Health insurance, L&D stipend + others
  • 20% bonus

 

The Role

  • Own the European Customer Success practice including onboarding, upsell and cross-sell
  • Manage, grow and mentor your team of 15
  • Develop Customer Success strategy and own team operations – retention, adoption, satisfaction, growth

 

The Requirements

  • Extensive Customer Success leadership experience for an HR/Recruitment SaaS platform
  • Experience managing and developing teams
  • Strong stakeholder management and commercialism

 

If you feel you have the relevant experience please reply to this advert or email your CV to joe@gmrecruit.co.uk

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