Fantastic opportunity to own the Customer Success practice from the ground up for this hyper-growth Work Management SaaS start-up.
The Company
- VC funded and run SaaS Start-up
- Global company – US, UK, Europe
- Innovative AI Work Management SaaS
- Benefits and Share Options
The Role
- Own the Customer Success practice with a focus on platform onboarding, adoption and relationship management
- Build the strategy and the team from the ground up
- Work closely with the sales team on upsell, and expansion opportunities
The Requirements
- Customer Success leadership experience for a B2B SaaS product
- Start-up experience
- Team growth and training experience
If you feel you have the relevant experience please reply to this advert or email your CV to joe@gmrecruit.co.uk