Senior Customer Success Manager at AI MarTech SaaS

£60,000 – £70,000 + 20% bonus   |
  London or Paris

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Ref: 3536

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This is a fantastic opportunity to represent an incredibly innovative and effective AI SaaS Customer Analytics and Engagement product and get exposure to an impressive roster of Global brands.

 

The Company

  • AI Customer Orchestration & Marketing Automation SaaS
  • $40m in VC funding
  • Global Offices and Enterprise Customers
  • Fantastic benefits and work-life balance

 

The Role

  • Own CS strategy and best practices and set the standard for CS in the business
  • Hands-on high-touch approach to Enterprise clients with a focus on retention and growth
  • Ensure enterprise-level clients understand and make the best use of their data

 

Desired Skills & Experience

  • Enterprise Account Management or Customer Success experience
  • Commercial acumen – up-sell / cross-sell
  • Marketing technology / customer data / customer experience (CX) background

 

If you feel you have the relevant experience please reply to this advert or email your CV to joe@gmrecruit.co.uk

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