Senior Technical Support Engineer at AI MarTech SaaS

£65K – £85K + RSUs  |
  UK (Remote)

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Ref: 3520

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Please take a moment to check out this fantastic opportunity to own the APAC Technical Support practice for this cutting-edge AI Customer Data Platform.

 

The Company

  • Cutting-edge AI customer data and marketing platform
  • 1000 global employees
  • 8 Global offices spanning the globe
  • 50% growth year on year
  • Benefits: Stipends, health insurance, pension, shares (RSUs)

 

The Role

  • Own technical support for the APAC region
  • Troubleshoot and solve technical problems for some of the biggest companies in the world
  • Work cross-functionally with PS and CS to deliver world-class customer satisfaction

 

Requirements

  • Technical support or similar experience for a B2B Enterprise SaaS business
  • Openness to work night shifts and focus on the APAC region customers
  • Technical background and exposure to either JavaScript, Kotlin, Swift, Java, Objective C, C# or Python

 

If you feel you have the relevant experience please reply to this advert or email your CV to joe@gmrecruit.co.uk

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Grey Matter. Intelligent recruitment for the digital, technology, marketing and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers and agencies to find talent in London, across the UK and internationally.

Our Tech Solutions Team are specialists in the digital technology and SaaS industry and work with a range of companies from disruptive fintech’s to established marketing SaaS platforms and rapidly growing ad technology tools to digital marketplaces.

The key roles they hire for are Solutions Consultants, Sales Engineers, Product Managers, Technical Account Managers and Pre-Sales Engineers. Our portfolio of roles includes a variety of technical, commercial, individual contributor and management roles.